The following information provides a simple overview of what happens to your personal data when you visit this website or contact us. Personal data means any data by which you can be personally identified. Detailed information on data protection can be found in this privacy policy.
Data processing on this website is carried out by the website operator. The operator’s contact details can be found in the section “Information on the controller” in this privacy policy.
On the one hand, your data is collected when you provide it to us, e.g. by entering data into a contact form or by contacting us via e-mail/telephone.
Other data is collected automatically or after your consent when you visit the website by our IT systems. This is mainly technical data (e.g. internet browser, operating system or time of page access). This data is collected automatically as soon as you enter this website.
Some of the data is collected to ensure the website is provided without errors. Other data may be used – if you have given your consent – to analyze user behavior. We also process data to respond to inquiries and to handle bookings and stays.
You have the right to obtain information about the origin, recipients and purpose of your stored personal data at any time, free of charge. You also have the right to request correction or deletion of this data. If you have given consent to data processing, you can revoke this consent at any time with effect for the future. Furthermore, you have the right to request the restriction of processing of your personal data under certain circumstances. You also have the right to lodge a complaint with the competent supervisory authority.
For this and for any other questions regarding data protection, you can contact us at any time.
When you visit this website, your browsing behavior may be statistically evaluated. This is mainly done with so-called analytics programs. Detailed information about these analytics programs can be found in this privacy policy.
We host the content of our website with the following provider:
The provider is IONOS SE, Elgendorfer Str. 57, 56410 Montabaur, Germany (hereinafter “IONOS”). When you visit our website, IONOS collects various log files including your IP address. Details can be found in IONOS’ privacy policy: https://www.ionos.de/terms-gtc/terms-privacy .
The use of IONOS is based on Art. 6(1)(f) GDPR. We have a legitimate interest in the most reliable presentation of our website possible. If consent has been requested, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and Section 25(1) TTDSG, insofar as consent includes the storage of cookies or access to information on the user’s device (e.g. device fingerprinting) within the meaning of TTDSG. Consent can be revoked at any time.
We have concluded a data processing agreement (DPA) for the use of the above-mentioned service. This is a contract required by data protection law, which ensures that the provider processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.
The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.
When you use this website, various personal data is collected. Personal data means data that can be used to personally identify you. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.
Please note that data transmission on the Internet (e.g. communication by e-mail) can have security gaps. Complete protection of data against access by third parties is not possible.
The controller responsible for data processing on this website is:
Roserhof
Thomas Roser
Einachstr. 15
77723 Gengenbach
Germany
Phone: +49 7803 3723
Email: info@roserhof.com
The controller is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data (e.g. names, e-mail addresses, etc.).
We have currently not appointed a Data Protection Officer, as in our assessment there is no legal obligation to do so.
Unless a more specific storage period has been specified within this privacy policy, your personal data will remain with us until the purpose for data processing no longer applies. If you assert a legitimate request for deletion or revoke your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g. retention periods under tax or commercial law); in the latter case, the deletion will take place after these reasons no longer apply.
If you have consented to data processing, we process your personal data on the basis of Art. 6(1)(a) GDPR or Art. 9(2)(a) GDPR if special categories of data are processed under Art. 9(1) GDPR. In the case of explicit consent to the transfer of personal data to third countries, processing is also based on Art. 49(1)(a) GDPR. If you have consented to the storage of cookies or access to information on your end device (e.g. via device fingerprinting), processing is additionally based on Section 25(1) TTDSG. Consent can be revoked at any time. If your data is required for contract performance or for pre-contractual measures, we process your data on the basis of Art. 6(1)(b) GDPR. Furthermore, we process your data if this is necessary to fulfill a legal obligation on the basis of Art. 6(1)(c) GDPR. Data processing may also be carried out on the basis of our legitimate interest pursuant to Art. 6(1)(f) GDPR. The respective legal basis in each individual case is explained in the following sections of this privacy policy.
We use, among other things, tools from companies based in the USA or other third countries that are not considered secure under data protection law. If these tools are active, your personal data may be transferred to these third countries and processed there. Please note that an adequate level of data protection comparable to the EU cannot be guaranteed in these countries. For example, US companies may be obliged to disclose personal data to security authorities without you as the data subject being able to take legal action against this. It cannot therefore be ruled out that US authorities (e.g. intelligence services) may process, evaluate and permanently store your data on US servers for monitoring purposes. We have no influence on these processing activities.
Many data processing operations are only possible with your explicit consent. You can revoke consent you have already given at any time. The legality of the data processing carried out before the revocation remains unaffected by the revocation.
IF DATA PROCESSING IS BASED ON ART. 6(1)(E) OR (F) GDPR, YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA AT ANY TIME ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RELEVANT LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS OR THE PROCESSING SERVES THE ESTABLISHMENT, EXERCISE OR DEFENSE OF LEGAL CLAIMS (OBJECTION PURSUANT TO ART. 21(1) GDPR).
IF YOUR PERSONAL DATA IS PROCESSED FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR SUCH MARKETING; THIS ALSO APPLIES TO PROFILING INSOFAR AS IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR DIRECT MARKETING PURPOSES (OBJECTION PURSUANT TO ART. 21(2) GDPR).
In the event of infringements of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, their place of work or the place of the alleged infringement. This right exists without prejudice to any other administrative or judicial remedies.
You have the right to have data which we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done insofar as it is technically feasible.
Within the framework of the applicable legal provisions, you have the right at any time to obtain free information about your stored personal data, its origin and recipients and the purpose of the data processing and, if applicable, a right to correction or deletion of this data. For this and for any other questions on the subject of personal data, you can contact us at any time.
You have the right to request restriction of the processing of your personal data. You can contact us at any time to do so. The right to restriction of processing exists in the following cases:
If you have restricted the processing of your personal data, this data may – apart from being stored – only be processed with your consent or for the establishment, exercise or defense of legal claims or to protect the rights of another natural or legal person or for reasons of important public interest of the European Union or a Member State.
This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as inquiries you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line.
If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.
Our website uses so-called “cookies”. Cookies are small data packages and do not cause any damage to your end device. They are stored either temporarily for the duration of a session (session cookies) or permanently (persistent cookies) on your end device. Session cookies are automatically deleted when you end your visit. Persistent cookies remain stored on your end device until you delete them yourself or your web browser deletes them automatically.
Cookies may originate from us (first-party cookies) or from third-party companies (third-party cookies). Third-party cookies enable the integration of certain services of third-party companies within websites.
Cookies have various functions. Many cookies are technically necessary, as certain website functions would not work without them (e.g. the display of videos). Other cookies may be used to evaluate user behavior or for advertising purposes.
Cookies that are required to carry out the electronic communication process, to provide certain functions you want to use or to optimize the website (necessary cookies) are stored on the basis of Art. 6(1)(f) GDPR, unless another legal basis is stated. The website operator has a legitimate interest in storing necessary cookies for the technically error-free and optimized provision of its services. If consent has been requested for the storage of cookies and comparable recognition technologies, processing is carried out exclusively on the basis of this consent (Art. 6(1)(a) GDPR and Section 25(1) TTDSG); consent can be revoked at any time.
You can set your browser so that you are informed about the setting of cookies and allow cookies only in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted.
Which cookies and services are used on this website can be found in this privacy policy and/or via the consent tool used.
This website uses Usercentrics’ consent technology to obtain and document your consent for the storage of certain cookies on your end device or for the use of certain technologies in a data protection-compliant manner. The provider of this technology is Usercentrics GmbH, Sendlinger Straße 7, 80331 Munich, Germany, website: https://usercentrics.com/de/ (hereinafter “Usercentrics”).
When you enter our website, the following personal data is transmitted to Usercentrics:
Usercentrics also stores a cookie in your browser to be able to assign the consent you have given or its revocation to you. The data collected in this way is stored until you request deletion, delete the Usercentrics cookie yourself, or the purpose for storing the data no longer applies. Mandatory statutory retention obligations remain unaffected.
Usercentrics is used to obtain the legally required consent for the use of certain technologies. The legal basis is Art. 6(1)(c) GDPR.
We have concluded a data processing agreement (DPA) for the use of the above-mentioned service. This is a contract required by data protection law, which ensures that the provider processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.
The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:
No merging of this data with other data sources is carried out.
The collection of this data is based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of its website – for this purpose, the server log files must be collected.
If you send us inquiries via the contact form, your details from the inquiry form including the contact data you provide there will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We do not pass on this data without your consent.
This data is processed on the basis of Art. 6(1)(b) GDPR if your request is related to the fulfillment of a contract or is necessary to carry out pre-contractual measures. In all other cases, processing is based on our legitimate interest in effectively processing the inquiries addressed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR) if this was requested; consent can be revoked at any time.
The data you enter in the contact form will remain with us until you request deletion, revoke your consent to storage, or the purpose for storing the data no longer applies (e.g. after your inquiry has been processed). Mandatory statutory provisions – in particular retention periods – remain unaffected.
If you contact us by e-mail or telephone, your inquiry including all resulting personal data (e.g. name, content of the inquiry, contact details) will be stored and processed by us for the purpose of handling your request.
Processing is based on Art. 6(1)(b) GDPR (if it concerns (pre-)contractual communication) or Art. 6(1)(f) GDPR (legitimate interest in efficient handling of inquiries).
To manage our accommodation business (e.g. booking administration and guest communication), we use the software Swoppen by Swoppen Systems GmbH, Marienloher Straße 41a, 33104 Paderborn, Germany.
In this context, we process in particular the following categories of personal data:
Processing is carried out for the performance of the accommodation contract and for pre-contractual measures (Art. 6(1)(b) GDPR) as well as to fulfill legal obligations (Art. 6(1)(c) GDPR), in particular statutory retention obligations.
Swoppen processes data exclusively on our behalf as a processor. We have concluded a data processing agreement (DPA) with the provider in accordance with Art. 28 GDPR.
The storage period depends on the purpose of processing and statutory retention periods.
This website uses functions of the web analysis service Google Analytics. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
Google Analytics enables the website operator to analyze the behavior of website visitors. In doing so, the website operator receives various usage data, such as page views, length of stay, operating systems used and the origin of the user. This data is assigned to the user’s end device. It is not assigned to a user ID.
Google Analytics uses technologies that enable the recognition of the user for the purpose of analyzing user behavior (e.g. cookies or device fingerprinting). The information collected by Google about the use of this website is generally transmitted to a Google server in the USA and stored there.
This service is used on the basis of your consent pursuant to Art. 6(1)(a) GDPR and Section 25(1) TTDSG. Consent can be revoked at any time.
Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://privacy.google.com/businesses/controllerterms/mccs/ .
We have activated the IP anonymization function on this website. This means that your IP address will be shortened by Google within Member States of the European Union or in other contracting states of the Agreement on the European Economic Area before being transmitted to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website usage and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other data held by Google.
You can prevent the collection and processing of your data by Google by downloading and installing the browser plugin available under the following link: https://tools.google.com/dlpage/gaoptout?hl=de .
More information on how Google Analytics handles user data can be found in Google’s privacy policy: https://support.google.com/analytics/answer/6004245?hl=de .
We have concluded a data processing agreement (DPA) with Google and fully implement the strict requirements of the German data protection authorities when using Google Analytics.
This website embeds videos from YouTube. The operator of the pages is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
We use YouTube in enhanced privacy mode. According to YouTube, this mode means that YouTube does not store information about visitors to this website before they watch the video. However, the transfer of data to YouTube partners is not necessarily excluded by the enhanced privacy mode. Thus, YouTube establishes a connection to the Google DoubleClick network regardless of whether you watch a video.
As soon as you start a YouTube video on this website, a connection to YouTube servers is established. The YouTube server is informed which of our pages you have visited. If you are logged into your YouTube account, you enable YouTube to assign your browsing behavior directly to your personal profile. You can prevent this by logging out of your YouTube account.
Furthermore, after starting a video, YouTube may store various cookies on your end device or use comparable recognition technologies (e.g. device fingerprinting). In this way, YouTube can obtain information about visitors to this website. This information is used, among other things, to record video statistics, improve user-friendliness and prevent fraud attempts.
Further data processing operations may be triggered after starting a YouTube video, over which we have no influence.
The use of YouTube is in the interest of an appealing presentation of our online offerings. This constitutes a legitimate interest within the meaning of Art. 6(1)(f) GDPR. If consent has been requested, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and Section 25(1) TTDSG, insofar as the consent includes the storage of cookies or access to information on the user’s end device (e.g. device fingerprinting) within the meaning of TTDSG. Consent can be revoked at any time.
For more information on data protection at YouTube, please refer to their privacy policy at: https://policies.google.com/privacy?hl=en .
This site uses Google Fonts for the uniform display of fonts. The Google Fonts are installed locally. A connection to Google servers does not take place.
More information about Google Fonts can be found at https://developers.google.com/fonts/faq and in Google’s privacy policy: https://policies.google.com/privacy?hl=en .